bj77 Privacy Policy

bj77 operates the online gaming and sports betting platform available at bj-77.xyz and is committed to handling all personal data entrusted to us with the highest standards of care, confidentiality, and integrity. This Privacy Policy sets out our data practices in clear, plain English so that every bj77 player across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh fully understands how their information is handled.

This policy applies to all natural persons who visit the bj77 website, create a registered player account, communicate with our customer support team, participate in promotions, or otherwise interact with any bj77 service. It governs all personal data collected through digital channels including desktop browsers, mobile web, and any application interface provided by bj77.

For the avoidance of doubt, this Privacy Policy does not apply to the data practices of third-party game providers (such as Evolution Gaming, Pragmatic Play, Ezugi, or Spribe) operating their game software within the bj77 platform. Players should review the privacy policies of those providers independently where applicable. bj77 does not control the data practices of third-party software vendors embedded within the platform.

In order to provide a safe, compliant, and personalised gaming experience, bj77 collects several categories of personal data. These categories are outlined below:

2.1 Identity and Registration Data
When you open a bj77 account, we collect your full legal name, date of birth, gender, username, and a password. This information is required to create your account, verify your identity, and ensure that all users meet the minimum 18-year age requirement.

2.2 Contact Information
We collect your primary email address and mobile phone number registered in Bangladesh. These are used to send account confirmations, security alerts, transaction receipts, promotional communications (where you have consented), and KYC verification notices.

2.3 Address and Location Data
We collect your residential address in Bangladesh including district, division, and postal code as provided during registration or KYC verification. We may also collect your approximate geographic location derived from your IP address at the time of login and during active sessions.

2.4 Government Identity Documents
As part of our Know Your Customer (KYC) verification programme, bj77 may collect copies of your National ID Card (NID), passport, or driving licence. These documents are used solely for identity verification and age confirmation purposes and are handled with the highest level of security.

2.5 Financial and Transaction Data
We collect records of all deposits and withdrawals made through your bj77 account, including the mobile financial service (bKash, Nagad, or Rocket) account number used, transaction amounts in BDT, transaction timestamps, and confirmation references. We do not store full MFS account credentials or PINs.

2.6 Gaming Activity Data
We maintain detailed records of your betting and gaming activity on the bj77 platform, including games played, bet amounts, odds accepted, game outcomes, bonus usage, and session durations. This data supports fair gaming oversight, responsible gaming monitoring, and dispute resolution.

2.7 Technical and Device Data
We automatically collect technical data when you access bj77, including your IP address, device type, operating system, browser type and version, mobile network operator, screen resolution, and session activity logs. This data helps us maintain platform security and optimise the bj77 experience for Bangladesh users.

2.8 Communications Data
When you contact bj77 customer support via live chat, WhatsApp, or email, we retain records of those communications including chat transcripts, email threads, and any attachments you provide. This supports complaint resolution and quality assurance.

bj77 collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, contacting support, or participating in promotions.
• Automated collection: Technical and device data collected automatically via server logs, cookies, and similar tracking technologies when you visit or use the bj77 platform.
• Payment processors: Transaction confirmation data received from bKash, Nagad, Rocket, and partner banking institutions when processing your deposits and withdrawals.
• Third-party identity verification providers: Where bj77 uses licensed KYC verification service providers to cross-check identity document authenticity.
• Anti-fraud and AML monitoring tools: Data signals generated by automated risk assessment systems that monitor account and transaction behaviour for compliance purposes.

bj77 does not purchase personal data from data brokers or any third-party marketing data vendors. We collect only the data that is necessary for the specific purposes described in this Privacy Policy.

bj77 uses the personal data we collect for the following specific purposes:

4.1 Account Management: To create, maintain, and administer your bj77 player account, including verifying your identity, processing password resets, and communicating account status changes.

4.2 Service Delivery: To provide access to all bj77 platform features including sports betting on cricket (BPL, IPL, T20 World Cup), live casino games, slots, Color Game, and Bombing Fishing, and to process your bets, winnings, deposits, and withdrawals.

4.3 Legal Compliance: To meet our obligations under applicable anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, age verification obligations, and any reporting obligations to competent authorities.

4.4 Security and Fraud Prevention: To detect and prevent fraudulent activity, account takeovers, bonus abuse, collusion, match-fixing related wagering, and other prohibited conduct as described in our Terms & Conditions.

4.5 Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behaviour, to apply self-exclusion requests, and to administer deposit limits, cooling-off periods, and other responsible gaming tools requested by players.

4.6 Customer Support: To handle your enquiries, complaints, and dispute resolution requests efficiently and accurately.

4.7 Marketing Communications: To send you promotional offers, bonus notifications, and updates about bj77 features — but only where you have provided explicit consent to receive such communications. You can withdraw this consent at any time via your account settings or by contacting support.

4.8 Platform Improvement: To analyse aggregated and anonymised usage data in order to improve the bj77 platform, optimise game performance, and tailor the user experience for Bangladesh players.

bj77 processes your personal data on the following legal grounds:

5.1 Contractual Necessity: Processing your identity data, transaction data, and gaming activity data is necessary to perform the contract between you and bj77 as set out in our Terms & Conditions. Without this processing, bj77 cannot provide you with platform access or payment services.

5.2 Legal Obligation: Certain processing activities — particularly KYC identity verification, AML transaction monitoring, and the retention of financial records — are required by applicable law and regulatory frameworks governing licensed gaming operators.

5.3 Legitimate Interests: bj77 processes technical and device data, fraud detection signals, and platform analytics on the basis of legitimate interests in maintaining a secure, fair, and commercially sustainable platform. Where we rely on legitimate interests, we have assessed that our interests do not override your rights and freedoms.

5.4 Consent: Where bj77 sends you marketing communications or deploys non-essential cookies, we do so only on the basis of your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

bj77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may, however, share your data with the following categories of recipients where necessary and appropriate:

6.1 Payment Service Providers: bKash, Nagad, Rocket, and partner banks receive the minimum transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and regulatory obligations.

6.2 KYC Verification Partners: Licensed identity verification service providers may receive copies of your submitted identity documents to perform document authenticity checks on our behalf. These partners are contractually bound to process your data only for KYC purposes.

6.3 Game Software Providers: Third-party game studios and live casino operators (such as Evolution Gaming, Pragmatic Play, and Ezugi) integrated within the bj77 platform may receive your player session data necessary for game delivery, RNG certification compliance, and dispute handling.

6.4 IT and Infrastructure Providers: Cloud hosting, server management, cybersecurity, and platform maintenance vendors may have access to data stored on infrastructure they manage. These vendors are bound by strict data processing agreements.

6.5 Regulatory and Law Enforcement Authorities: bj77 will disclose personal data to competent regulatory bodies, law enforcement agencies, or courts of competent jurisdiction where required to do so by applicable law, valid legal process, or in response to a lawful investigation. Such disclosures will be made without prior notice to the User where required by law.

6.6 Professional Advisors: Legal counsel, auditors, and compliance consultants engaged by bj77 may access relevant personal data on a strictly need-to-know basis for the purpose of providing professional services to bj77.

bj77 treats financial data with the highest degree of security. All deposit and withdrawal transactions conducted via bKash, Nagad, and Rocket are processed through encrypted, tokenised payment channels. bj77 does not store your full MFS account number, PIN, or mobile banking password at any point during or after a transaction.

Transaction records retained by bj77 include only the amount, currency (BDT), timestamp, transaction reference number, and the partial identifier of the payment method used — sufficient for reconciliation, dispute resolution, and regulatory reporting, but not sufficient to initiate transactions on your behalf.

bj77 strictly enforces a policy requiring that all withdrawals are processed only to a payment method previously registered and used for deposits on your bj77 account, and that the registered account holder matches your verified bj77 identity. This policy exists to prevent fraud and to protect your funds from unauthorised access.

All financial data communications between your device and bj77 servers are protected by Transport Layer Security (TLS 1.2 or higher). bj77 undergoes regular security assessments to ensure the ongoing integrity of our payment infrastructure.

bj77 uses cookies and similar tracking technologies to deliver a functional, secure, and personalised platform experience. A cookie is a small text file placed on your device when you visit bj-77.xyz. The table below summarises the categories of cookies bj77 uses:

You can manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies may prevent certain bj77 platform features from functioning correctly. For analytics and marketing cookies, your consent can be withdrawn at any time without affecting platform access.

bj77 applies a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Key security measures include:

• Encryption in transit: All data transmitted between your device and bj77 servers is protected by TLS 1.2 or higher encryption protocols.
• Encryption at rest: Sensitive personal data including identity documents and financial records is stored in encrypted database fields.
• Access controls: Access to personal data within bj77's internal systems is restricted on a strict need-to-know basis, with role-based access permissions and multi-factor authentication required for all staff accessing sensitive data.
• Intrusion detection: bj77 employs continuous network monitoring and intrusion detection systems to identify and respond to potential security incidents in real time.
• Regular security audits: Our platform and data infrastructure undergo regular third-party security assessments and penetration testing.
• Staff training: All bj77 personnel with access to personal data receive regular training on data protection responsibilities and security awareness.

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, bj77 will notify affected individuals and the relevant authorities without undue delay, in accordance with applicable data protection obligations.

bj77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply as a general guide:

10.1 Active Accounts: Personal data associated with an active bj77 player account is retained for the duration of the account relationship and for a minimum period of five (5) years following account closure, to meet AML record-keeping obligations.

10.2 KYC Documents: Identity verification documents submitted as part of the bj77 KYC process are retained for a minimum of five (5) years following the verification date or account closure, whichever is later, in compliance with applicable anti-money laundering regulations.

10.3 Transaction Records: Financial transaction records including deposit and withdrawal history are retained for a minimum of five (5) years following the date of the transaction.

10.4 Customer Support Communications: Records of support interactions including live chat transcripts and email correspondence are retained for two (2) years following the resolution of the relevant query or complaint.

10.5 Marketing Data: Where you have consented to receive marketing communications, your contact details and preference data are retained until you withdraw your consent or request erasure, whichever comes first.

At the end of applicable retention periods, bj77 will securely delete or anonymise personal data in accordance with our internal data destruction procedures.

bj77 respects and upholds the data protection rights of all players. Subject to applicable law and regulatory obligations, you have the following rights in relation to your personal data held by bj77:

11.1 Right of Access: You have the right to request a copy of the personal data bj77 holds about you. We will respond to verified access requests within 30 days.

11.2 Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic account details, you can update information directly in your bj77 account settings.

11.3 Right to Erasure: In certain circumstances, you have the right to request that bj77 delete your personal data. Please note that this right is subject to legal retention obligations — in particular, bj77 cannot erase transaction records or KYC data within mandatory regulatory retention periods.

11.4 Right to Restrict Processing: You have the right to request that bj77 restrict the processing of your personal data in certain circumstances, for example while we investigate an accuracy dispute or consider an objection to processing.

11.5 Right to Object: Where bj77 processes your personal data on the basis of legitimate interests, you have the right to object to that processing. bj77 will cease the relevant processing unless we can demonstrate compelling legitimate grounds.

11.6 Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications or analytics cookies), you may withdraw your consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

To exercise any of the above rights, please contact bj77 customer support via live chat or email at [email protected] with your account username and a description of your request. We will verify your identity before processing any data rights request.

The bj77 platform is strictly intended for adults aged 18 years and over. bj77 does not knowingly collect, store, or process personal data belonging to individuals under the age of 18. Age verification checks are applied during the registration process and enforced during KYC verification prior to the processing of any withdrawal.

If bj77 becomes aware that personal data has been collected from an individual under the age of 18, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child may have registered on bj77, please contact us immediately at [email protected] so that we can investigate and act without delay.

The bj77 platform may contain links to or integrations with third-party services, including game providers, payment gateways, and affiliate partners. This Privacy Policy applies only to data processed directly by bj77. bj77 is not responsible for the privacy practices or the content of any third-party websites or services linked to or embedded within the bj77 platform.

We encourage you to review the privacy policies of any third-party services you access through or in connection with the bj77 platform. The inclusion of a third-party service within the bj77 platform does not constitute an endorsement of that party's privacy practices.

bj77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material, bj77 will notify registered players via email or a prominent on-site notification at least seven (7) days before the updated policy takes effect.

Non-material clarifications may be made without advance notice. The date of the most recent update is displayed at the top of this page. We encourage all bj77 players to review this Privacy Policy periodically to remain informed of how we protect their data. Continued use of the bj77 platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bj77 handles your personal data, please reach out to our dedicated support team through any of the following channels:

Live Chat: Available 24/7 on bj-77.xyz — the fastest way to reach a bj77 support agent for data-related enquiries.

Email: [email protected] — please include your account username, the nature of your request, and the words "Privacy Request" in your subject line. We aim to acknowledge all privacy-related correspondence within 48 hours and to provide a full response within 30 days.

WhatsApp: Available through your bj77 account support section for real-time assistance during business hours.

All data rights requests will be handled confidentially. bj77 will verify your identity before processing any access, rectification, or erasure request to ensure that your data is disclosed or modified only at your own direction.